It was built for the teams that lose half their day digging for answers.
Here's how different teams put it to work.
Product Teams
Ship features, not explanations
Pull PRDs, roadmaps, discovery notes, and decision logs straight from Slack - without a safari through Jira, Confluence, and Notion. Use Filo as your AI knowledge base to stop repeating yourself.
Skip the weekly ritual of answering "where's that doc?"
Get instant clarity on "what did we decide?" without digging through old threads.
Engineering Teams
More flow state, fewer DMs
Need specs, architecture docs, or a runbook? Ask once in Slack, and Filo brings it straight to you.
Cut the "ask the senior dev" dependency - Filo remembers so humans don't have to.
Keep incident channels clean with quick answers to recurring repetitive questions.
Support & Success Teams
Answers for agents, not another tab to babysit.
Surface internal KB articles and policies mid-ticket.
Give the same correct answer across shifts, regions, and coffee levels.
Reduce customer wait time while keeping quality tight.
Sales Teams
Give reps the right line - right when they need it