Filo vs QuestionBase

The Basics

QuestionBase auto‑captures answers from Slack conversations and organizes them into a simple knowledge system. Filo, on the other hand, goes a step further: it acts as an AI answer agent, bringing in context from your docs (Jira, Confluence, Notion) right into Slack, giving real, actionable answers instead of just storing Q&A.

Feature Comparison

QuestionBase: Conversation to Knowledge

  • Reads Slack conversations and turns them into a knowledge base automatically.
  • Lets team experts validate and tweak the AI-generated answers.
  • Designed to reduce repetitive questions in Slack → think "living FAQ" fueled by chat.

Filo: Tool-Aware, Context-Rich Answers

  • Gathers knowledge from Slack plus your important tools - Jira, Confluence, Notion, and more.
  • Uses semantic search to understand what you meant, not just what you typed.
  • Answers are given with source links and context, keeping knowledge transparent and accurate.
  • Helps spot recurring gaps in your knowledge base, so you can fill them proactively.

Who Should Use Which?

QuestionBase:

If your team mostly works in Slack, asks the same questions over and over, and wants a no-fuss way to turn their chat into a knowledge base.

Filo:

If your team asks questions in Slack and stores important knowledge in tools, and wants those questions answered contextually and reliably without jumping tabs.

The Bottom Line

QuestionBase is great if you think of Slack as your primary documentation space. Filo is better if you want a powerful AI answer agent that lives in Slack and bridges your docs + chat into actual, usable knowledge.

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